Guests not receiving my invitation

Guests not receiving my invitation

There are several possible causes, including: 
  1. Invalid email address. You may receive a 'bounce-back' email message telling you there is a problem. 
  2. There is a problem with your guest's email server and your emails are not being delivered properly. 
  3. SPAM-filtering may have filtered-out the email. Make an adjustment to the SPAM-filter to accept emails from InviteRight@InviteRight.com, or search through the junk emails for the invitation. 
  4. The recipient overlooked the email as junk and deleted it. Although the email is from your email address, the recipient may not recognize it or look at the subject line and dismiss it. The email subject line is created from the "OPENING LINE" question. 
  5. The recipient actually received it, though never viewed or responded. 
If you would like to resend an invitation to an existing recipient, please follow these steps: 
  1. Click the 'Forms' tab  
  2. If you have enabled Email Invitations, click the Invitation Emails form 
  3. Click 'View printable invitation' 
  4. Save the invitation on your computer, and then re-send the invitation to your guests using your email provider. 
     

    • Related Articles

    • Sending your own invitation

      You can use InviteRight to create an email invitation which you can forward to your guests, instead of sending them a URL to the registration form. This is useful if you want to send a formal invitation to a party for example, and looks better than ...
    • Inviting Guests - overview

      Using the InviteRight email invitation means: InviteRight will generate an email that you can use to forward to your registrants / ticket purchasers to invite them to your event. The email will have a link directly to your registration / ticket ...
    • Didn't receive the invitation email

      You can re-send yourself a copy of the e-mail invitation for your event at any time by:  Clicking the "Reminders and Invites" tab  Clicking the "Email" tab within the How to Invite Guests section  Click Email Me an Invitation link     If you are ...
    • Reminding guests who have not responded

      If you have enabled the Membership List feature and have provided Emails for your members, you can send Reminder Emails to "Guests who have not yet responded" ​  If you have not enabled the Membership List, re-send the invitation through your e-mail ...
    • Registering complimentary guests

      The Administrator can manually add complimentary guest responses by:  Signing in to the Administration Area   Clicking on the link of your event  Clicking on Add RSVP/Add Registration     Enter the registration on behalf of your guest (it's the same ...