Confirmation email - tickets - receipt not received

Confirmation email - tickets - receipt not received

  1. Please check your JUNK / SPAM folder - your confirmation may have been automatically sent to this folder 
  2. Please check your deleted folder - the email may have been accidentally deleted 
  3. The email address may have been entered incorrectly during registration 
If you suspect that you have added an incorrect email address, or you have checked your deleted and spam folders and you can't find your confirmation email, please contact the host school or organization and ask for your confirmation to be resent to your correct email address. Be sure to provide the following information in your request: 
  1. The full name of the event  
  2. Your first and last name 
  3. The email address where you want the confirmation emailed
    • Related Articles

    • Confirmation email not being received

      To resend the confirmation email:  Search for the registration by entering the student details in the search box (you can use first name, last name or student ID)  Hover over the Actions button of the registration that you searched for Select View ...
    • Confirmation - what the guest receives after registration

      Each Guest is sent a confirmation email listing their RSVP/Registration details.  The confirmations, which can include a calendar reminder, event ticket, or a link to the map, are sent using the e-mail address you entered during setup and come from ...
    • Didn't receive the invitation email

      You can re-send yourself a copy of the e-mail invitation for your event at any time by:  Clicking the "Reminders and Invites" tab  Clicking the "Email" tab within the How to Invite Guests section  Click Email Me an Invitation link     If you are ...
    • There is a charge on my credit card from RightLabs that I don't recognize

      Why is there a charge from RightLabs™?  You have likely registered or bought tickets for an event being hosted by one of our customers using Inviteright.com. Event types are typically conferences, graduations, lunches, galas, fundraisers and golf ...
    • Recording payments by cheque or cash

      You can record the payment received when the guest pays you. To record the payment receipt:  Locate the registration you wish to edit using the Search box.  Hover over the Actions button to the left of the response and click on "Edit Response" To ...